Resources

All your resources in one spot!
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Quick Links

 

Spring Fresh - this campaign is about brining back the spring! Includes DC & Procurement One-Pager and Marketing One-Pager for the April campaign. Also includes a video explaining the campaign. 

Operations Manual - complete Campus&Co. operations manual. Includes staff, store, gift cards, online, vend, stock, central buying, health and safety, display, branding, marketing, finance, and policies.

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Action Team Document - a process document. Includes what is the action team, job descriptions, setting up the action team, communication and resources.

Adding Households as Variants to Meal Kits in Shopify - a support document. Explains how to add households to meal kits in shopify so households don't receive more than one meal kit when gifting.

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Barber Shops - policy outlining guidelines around barbering. Includes procedures, hygiene, equipment, and pricing.

Becoming Campus&Co. - how-to become Campus&Co. Includes branding, guidelines, tips, establishing a team, communications, project management, signage, decor and equipment, logo applications, shelving labels, merchandise, product labels, launch marketing, opening day event, and ongoing marketing.

Brand Guidelines - an in-depth overview of the Campus&Co. brand. Includes our brand, what we represent, primary logo, exclusive area, logo positioning, incorrect logo use, primary font, secondary font, email fonts, color palette, images style, icons, shop style, shop signage, shop collateral, and associated marketing collateral assets.

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CAPEX Policies - this can be found in the operations manual.

Capitalised Equipment [Accounting for] - process to account for capitalised items.

CAS Scales - using CAS scales with current systems in place. Includes set-up guide, printing labels, owners manual and configuration file.

Category Management - a document explaining best practices for Category Managers.

Certification [Volunteer] - certificate to prove volunteers are essential workers.

Chart of Accounts [Global] - the global chart of accounts for import. Includes the process to implement.

Checking for Inventory Variances in Vend in Xero - a document of tips to assist.

ClickUp Manual - a Campus&Co. ClickUp manual explaining the structure, how to set up specific processes, and answers to FAQs.

Connect with Campus&Co. - regional initiative marketing assets. Includes one-pager and icons.

Consignment [Purchasing on] - process for purchasing on consignment.

Covid-19 Cleaning - cleaning policy for disinfecting Campus&Co. stores. Includes directions for bathrooms, cafes, main store area, checkout area, goods receivable area, entrance exit area and goods delivery.

Covid-19 Global Tiles - pre-made Covid-19 store tiles.

Covid-19 Updated Policy (2022) - makes allowances for those who are vaccinated.

Covid-19 Posters - in-store covid-19 posters. Includes people per store, hand sanitizer reminder, social distancing, and health.

Covid-19 Preparing for Lockdown - policy for preparing your store for lockdown. Includes anticipated situations, preparing, and rules for the duration of lockdown.

Covid-19 Touch Point Due Diligence Record - record to keep track of sanitization and PPE availability.

Covid-19 Volunteer Placement - signed letter certifying volunteers.

Covid-19 Volunteer Sickness - policy for volunteer sickness. Includes what do if you have covid-19 symptoms, are diagnosed with covid-19, have been in contact with someone who has covid-19, have travelled to an infected area, if a volunteer is diagnosed with covid-19, as well as processes for store managers and regional department managers.

CT Tools User Manual - a process document. Includes user access, shelf label printing, opening chrome in kiosk mode, product lookup and search, promotional label tools and product expiry management.

Customer Groupings in Vend and Shopify - a process document. Includes household sales and business sales.

Customer Habits - a document on analyzing your customer's habits, to better help you layout your store and website.

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Donations Guide - process to account for donations in xero.

Drinks and Snacks Served in Store [Accounting for] - process to account for snacks and drinks served in store.

E

Email Signature Generator - automated Campus&Co. email signature generator.

Email Template - a generic email template for Campus&Co. marketing.

El Gusto - assets for current and previous El Gusto editions.

Events Approval Form - form to submit SuperStore events for approval. Please note, these are only events that are taking place out of regular trading activities.

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Fonts Install Guide Campus&Co. - installing the correct font. Includes font files and process to install.

Full Stocktake Instructions - a process document. Includes stocktake supervisor instructions, count team instructions, superstore team leader instructions, superstore and finance team lead and how to use vend for stocktaking.

Fresh Produce Handling Guide - a guide on what produce should be kept at what temperatures.

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Gift Baskets and Meal Kits in Vend - a process document. Includes Gift Baskets, Meal Kits, Ready Made Meals, RRT Food Boxes, and Financial Examples.

Gift Card - marketing assets.

Gift Card Online [selling] - a process document. Includes setting up vend, setting up shopify, and completing the action of selling gift cards online.

Gift Portal - the global gift portal. Includes links to every Campus&Co. website globally. Please message admin.na@campustrading.com for login details.

Gift Portal [How to use the] - a process document on how to use and access the gift portal.

Gift Portal Update Form - a smartsheet form for submitting updates to your local gift portal link.

Gift Program - asset pack. Includes globally approved WhatsApp tiles, email banners, mailchimp templates etc.

Gift Program Document - a process document. Includes an explanation of the gift program, website or smartsheet, collecting payments, gift suggestions, communication and responsibility. 

Global Product Groupings - live smartsheet with the global product groupings.

Global Product Groupings [Redoing the] - a process document. Includes why we need it, the implementation process, how this affects shopify, questions, and ongoing maintenance.

GPG Checklist - a checklist to ensure the GPG transition is completed correctly and everything continues to work as it should!

GPG Dashboard - dashboard that includes FAQs, important process documents, and support. You will have to request access to view.

GPG Update - a document outlining the most recent GPG Updates.

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Homebake Stickers - stickers for homebake items. Includes donated by your community sticker and handmade by your community sticker.

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Icons - global approved Campus&Co. icons.

Incident Report [Security] - document to report shop security incidents.

Inventory Cycle Counts - a process document. Including maintaining and managing inventory, creating a plan, tips for preparing for stock take and getting started.

Inventory Performance Report - a process document. How to pull an inventory performance report in vend.

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Job Descriptions - Campus&Co. job descriptions for different positions. Includes category managers, customer experience manager.

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KVIs - a generic list of Known Value Items.

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Legal & Compliance Documents - the Global team have been publishing videos on the training hub. The link has more resources to support the videos 20-Minute Cold Chain, Traffic Management Plan and Lone Working & Shopping. 

Logo - the Campus&Co. logo files. Includes black and white versions of both the superstore first logo and the Campus&Co. logo.

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Manager Tips - a list of tips for managers including the organizational structure, LSM transition tips, the action team, and campaigns/themes.

Marketing Calendar - a comprehensive calendar of upcoming and past marketing campaign dates. 

Marketing Terminology - clarifies marketing terminology and campaign/theme levels.

Meal Kits - a process document. Includes overview of structure, communications, ready made meals, rules and process for entering into vend, and marketing assets.

Media Handling and Issues Management Guide - a training hub document. Includes media, spokespeople, general processes, illustration of escalation process, door stepping, media presence at store, reputation risk matrix and media spokesperson contact list.

Media Handling Checklist [10 Points] - a training hub document. Checklist to assist store volunteers with safely handling media encounters.

Merchandised Shelves - reference pictures of shelves that are well merchandised.

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New Store Set Up Checklist - a process document. Includes a checklist that reviews the final steps to prepare your store for opening.

New Store Structure - document outlining the new structure.

New Store Structure Recording - recording of webinar outlining the new store structure in detail.

New Store Structure Slides - powerpoint slides from webinar.

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Occasion Marketing Assets - marketing assets. Icons for long-weekend sales, Stock-Take Sales and Shutdowns, Break-week, etc. 

Operational Expense Worksheet - worksheet for calculating operational expenses.

Operations Manual - complete Campus&Co. operations manual. Includes staff, store, gift cards, online, vend, stock, central buying, health and safety, display, branding, marketing, finance, and policies.

Out of Stock [Temporarily] - printable out of stock shelf templates.

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Packaging Supplies [Accounting for] - process to account for packaging supplies.

Pi Signage - processes for the raspberry pi digital signage. Includes process document and program files.

Policies & Procedures - Campus&Co. policies and procedures document. Includes process classification, roles, purchase to pay, sales to cash, and record to report.

PowerPoint Templates - Campus&Co. approved PowerPoint templates.

Product Naming Guide for Vend - a process document. Includes why we need it and the abbreviation guide.

Products - assets for products sold from the NADC. This includes nutmeg spices, BGT, crocodile cloths, smart microfiber cloths etc.

Promotional Label Guidelines - global guidelines regarding price drops, new products, Reduced to clear, super saturdays, back in stock, requested by you and exclusive to Campus&Co.

Purchase to Pay - standard operating procedures. Includes automated product ordering, manual product ordering, purchase stock, process order, transfer, receipt of stock, product stocking, and process invoices and manage payments.

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Record to Report - standard operating procedures. Includes point of sale close, bank reconciliation, stocktake, write-offs, fixed assets and journals and month end. 

Register Closures in Vend - how to close the vend register. Includes register closures in vend, closing the register in vend and sending the register closure to xero.

S

Sales to Cash - standard operating procedures. Includes setup products, setup pricing, register sales and manage debtors.

Scripts [Vend] - global store vend scripts. Includes Campus&Co. sell screen, Sell Manager, Label Manager, Promotion Manager, Customer Card Manager, Total Blaster, Order Manager, Stocktake Screen, and More!

Security [Store] - policy for store security. Includes gates and doors, alarms, cctv and security lighting, deliveries, stock, signage, staff, cars and customers, and escalation.

Self-Serve Document - a best practice documents. Best-practices around self-serve including security, ensuring customer privacy, and making it easy for the customer.

Selling at Cost to Other Stores - how to sell items at cost to other stores. Includes why you do this, how to do it in vend and xero, and what it works for.

Shopify Portal - a Campus&Co. portal. Includes theme updates, tutorial videos, etc.

Shopify Product Images - images of common brand name foods for shopify. Includes brands such as Kraft, Jello, Kirkland, Waterbridge, Phidelphia, Tang, Nabob, and more.

Spartan Nash Instructions - instructions on how to receive products from Spartan Nash and what to do with damaged products.

Spoiled or Obsolete Products [Accounting for] - a finance process for spoiled or nonsalable items. Includes how to complete the process in vend and why.

Store Images - images from Campus&Co. stores globally.

Store Manager Transition Slides - slides used for the recording. 
Store Manager Transition Video - a video outlining the onboarding process, and the main tasks of a Store Manager. 

Store Photo Books - images from grand openings of Campus&Co. stores globally.

Store Signage Guide - signage guide for your store. Includes main signage, icon selection, locality signage, aisle signage, sectional signage, fridge paneling, strip paneling and promotional signage.

Super Saturday images - images of Super Saturday's that have happened in the past.

Super Saturday Kitset - global assets for super Saturdays. Includes guidelines for events, the brand, and assets

Systems Available - a list of systems provided/endorsed by national.

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Take Care Of - the October campaign assets. Includes DC & Procurement One-Pager and Marketing One-Pager. Also includes a video explaining the campaign.

Top 10, Bottom 10 Report (How to Pull) - a document on how to pull a report of the top 10, bottom 10 products.

Training Hub - a video portal. Recordings of global training sessions. Please email admin.na@campustrading.com for login details.

Transfers Between Vend Instances - transferring between vend instances for the sender and receiver. Includes guide for campuses with one xero file linked to multiple vend instances and campuses using a separate xero file linked to each vend instance.

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Video Intros - Campus&Co. video intros. Includes three different intros.

Vision, Mission & Values - a document reviewing the latest Vision, Mission & Values. Includes store screen and in-store poster downloads.

Vend Video Tutorials - tutorials on how to use vend. Includes tutorials and selling, setup, stock control, products, reporting, e-commerce and training.

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Website Category Tiles - global tiles that can be used on the home page of your website. Includes categories for all main items.

WhatsApp Policy - WhatsApp marketing to customers policy. Includes guidelines for posting, communication message to team, and the implementation process.

WHS - Global Work, Health & Safety policies.